Privacy Policy

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Privacy Policy

Our clients’ privacy is our top priority and we value them as it is our own. The information collected from client is only for the purpose of understanding and improvements regarding the project. Maintaining and securing client’s information is 100% our responsibility and we do not give a reason to complain. We DO NOT sell or rent the information that our clients provide us online.

This policy will walk you through how the personal information collected by us is used and how do we use it. It is our responsibility to explain what we do and why we do it to ensure 100% customer satisfaction and to remove any sorts of confusion.

Personal information collected

The information collected by logo Vortex consist of client’s name, email, mailing address and phone number. These are essentials that are needed when the client is placing order and the information is saved within our company. We can also use the email address provided through our Contact US form to address any concerns or in case of any queries.

Use of collected data

The collected information is used in many ways. Mainly the information is saved by our company to easily process client’s order. We also communicate through e-mails to confirm the order or also may contact them via phone if the latter doesn’t work. As our client, one might also receive updates and new services which take place on our site in including newsletter and information on promotions. Additionally, we may also use the information regarding your interests and purchases to help improve our client purchasing experience.

Newsletter Opt-out

If you do not want to receive our newsletter and promotional letters you may unsubscribe any time you want by following the instruction given in each of them or by calling us at

Social Media features and widgets

Our website has social media features including the Facebook like button and widgets including the share button. These features may ask for you IP address which page you are visiting on our site and may also set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

3rd Party Sharing

As defined in this rule, personal information will NOT be released to third parties. We do not offer private information to third parties under any circumstances. We use companies that accept credit cards to pay you for services. For any other reason, these organizations do not hold, exchange, store or use personal identifiable information. We also use the Live Person chat on our website to provide live customer support. Such businesses are only able to use your personal information when necessary in order to provide us with such services.

Personal Information

Our customer information is secure because it is protected during transmission by using the Secure Sockets Layer (SSL) software that encrypts the customer’s information. To secure the personal information sent to us, we meet generally accepted industry standards, both during transmission and once we receive it. Nevertheless, no method of Internet transmission, or method of electronic processing, is 100% reliable. Therefore, while we aim to use commercially appropriate means to protect your personal data, we cannot guarantee their absolute security.

Access Of registered accounts

By logging in to our website, the user can access their registered accounts. When signed in, the customer will have access to their previous lists and data already submitted to the site. Users can change their details by clicking My Account once they have logged in to their accounts.

Deleting unsubscribing or changing accounts

The customer will send an email asking that the contract be cancelled and requesting that their personal information be deleted. This will stop the client from receiving e-mails relevant to any online order they may have made on the web. We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or ask that we no longer use your information to provide you with services, please contact us. We will maintain and use your data to satisfy our legal obligations, resolve disputes, and implement our agreements as required.

Cookies and their use

Cookies are alphanumeric identifiers which are transmitted via their web browsers to the hard drives of the clients. This helps our systems to understand the browsers of customers and to store products during visits in their shopping carts. Most browsers will use the support section of the toolbar to clarify how to stop the app from accepting new cookies, how to get the browser to alert the user when a new cookie is received, or how to remove cookies entirely. Cookies, however, allow you to take full advantage of our website’s top features, and the personal recommendation of our company is that the customer leaves them to accept.

Second, to help diagnose problems with our server and manage our website, we keep track of your IP address. Your IP address is also used to collect broad demographic information about you, such as your location and your ISP. We may also collect aggregate data about how the site is being used by our customers. This could include information about website traffic trends and search queries. No information about IP address / log files is linked to Personally Identifiable Information (PII).

Second, we are logging browser forms, access times, URLs from which visitors came to our page, and visitor viewed URLs on our site. We do not provide this information to third parties, except in condensed form, except as otherwise stated in this Privacy Policy.

Our privacy statement does not cover the use of cookies by our partners, affiliates, tracking utility companies, service providers. These cookies are not accessed or controlled by us. Our partners, affiliates, user company tracking, service providers use session ID cookies to make navigating our site easier for you.

GIFS (Web Beacons/ Web bugs)

We use a computer technology called transparent gifs (a.k.a. Web Beacons / Web Bugs), which allows us to manage content on our website easier by reminding us what content is successful. Clear gifs are small graphics with a unique identifier, similar to cookies, and are used to track web users ‘ online movements. Unlike cookies that are stored on a user’s hard drive, clear gifs are invisibly embedded on web pages and at the end of this sentence are about the size of the period. We do not link the information collected through clear gifs to the personal identifiable information of our customers.


We may post your testimonial with your name with your consent. Please contact us if you want to delete your testimonial.

Links to Other Web Sites

Our Site includes links to other websites that may vary from our privacy practices. If you provide any of these services with personal information, your information will be regulated by their privacy policies. We advise you to carefully read every website you are visiting’s privacy statement.

Notification of privacy policy changes

When we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage and other places that we deem appropriate so that you are aware of what data we gather, how we use it, and under what conditions, if any, we will disclose it. We reserve the right at any time to change this Privacy Policy, so please review it regularly. When we make material changes to this policy, we will contact you by email or by posting on our website before the change takes effect.

Legal Disclaimer

I reserve the right to disclose your personally identifiable information as required by law and if we conclude that disclosure is necessary in order to protect our rights and/or comply with legal proceedings, court orders or legal proceedings on our website.


Please call our toll-free number or email us if you have any questions about our privacy policy or our use of your information.

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